FAQ

Why Shop Sahdeh Spruce?

At Sahdeh Spruce, every design is created with meaning, purpose, and care. When you shop with us, you're supporting more than just apparel — you're supporting culture, creativity, and small business.

Indigenous Owned

Sahdeh Spruce is proudly Indigenous-owned, celebrating culture, identity, and meaningful design through every piece we create.

Family-Owned Small Business

We are a family-run Canadian small business, built with heart and creativity. Every order helps support our family and allows us to continue designing unique apparel for our community.

Thank you for supporting Sahdeh Spruce — where every design is created with purpose, pride, and a love for meaningful apparel. 🌿

Can I Wear One Of Your Designs If I Am Not Indigenous?

Yes. Everyone is welcome to wear and support Sahdeh Spruce. Our designs are created to celebrate culture, resilience, and meaningful messages, and we appreciate anyone who chooses to support Indigenous-owned small businesses and creators.

Wearing our designs as an ally can be a way to show support, spark meaningful conversations, and uplift Indigenous entrepreneurship. We simply encourage our community to wear them with respect, understanding, and appreciation for the culture and stories behind the designs. 🌿🪶

Where Is Sahdeh Spruce Located?

Sahdeh Spruce is an Indigenous-owned, family-run Canadian small business.

To make shopping easy, Canadian and U.S.A. orders are fulfilled within their respective countries through our trusted print partners. This means no surprise duties or customs fees on your order.

Why Are Your Products Made To Order?

We use a print-to-order production model, which means your item is created only after you place an order. This helps reduce overproduction and waste, making our process more environmentally mindful.

ORDERS

Can I Cancel Or Change My Order?

Because all items are made to order, we do not accept returns for size or preference changes. However, if your item arrives damaged, misprinted, or incorrect, please contact us within 7 days of delivery and we will gladly make it right.

If you have any concerns, please contact us at hello@sahdehspruce.com, and we’ll do our best to assist you. If your order has already shipped, you may be able to request a delivery redirect through the carrier.

Why Are Your Products Made To Order?

We use a print-to-order production model, which means your item is created only after you place an order. This helps reduce overproduction and waste, making our process more environmentally mindful.

How Do I Choose The Right Size? How Do They Fit?

Each product listing includes a size guide to help you find your best fit. If you prefer a looser or oversized look, consider sizing up.

All of our products feature unisex sizing and are designed for a relaxed, comfortable fit.

Can I Contact You If I Have Questions About My Order?

Absolutely! We’re always happy to help. If you have questions about your order or products, please reach out through our contact page or email us at hello@sahdehspruce.com, and we’ll get back to you as soon as possible.

SHIPPING

When Will I Receive My Order?

All items from Sahdeh Spruce are made to order. Production typically takes 2–5 business days, and shipping times usually range between:

  • Canada: 3–8 business days
  • United States: 3–7 business days

Once your order ships, you’ll receive a tracking number by email. To review our full shipping policy click here. 

Note: Transit times shown at checkout reflect shipping after your order has been fulfilled.

Will I Have To Pay Duties Or Customs Fees?

No. Orders shipped within Canada and the United States are fulfilled from production partners located in each country. This means no surprise duties or customs fees on your order.

Do You Ship Internationally?

Currently we only ship within Canada and to the United States, we hope to ship internationally in the future.

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